PeopleKind Group is the parent company of a diverse and growing group of
leading Western Australian community services organisations. Our organisations
deliver services that encompass disability, housing, allied health, justice,
child protection and reintegration.
The Role:
We are looking for an End User Support Engineer to provide technical
support to end-users and be able to design, implement, and maintain the standard
operating environment for PeopleKind Group, ensuring the smooth operation of
their devices.
Some of the responsibilities includes:
Provide timely and effective first and second-line technical support to end-users via phone, email, or in-person.
Assist with the deployment of new end-user hardware and software.
Ensure compliance with security policies and practices.
Scope, order, assist and support Businesses with new site location setup including but not limited to requirements and procurement of networking and end-user hardware as necessary.
Collaborate with other IT teams to resolve complex technical issues and escalate to Application & Solutions Delivery and/or Cybersecurity and Infrastructure teams as necessary.
Work with the End User Support Team to notify the business of planned/unplanned maintenance, outages, incidents and general IT information.
Manages and supports end-user devices by maintaining the SOE via an MDM including but not limited to laptops, mobile phones, tablets etc.
Work with all IT Teams to plan and execute maintenance, upgrades, updates, patches and change-outs of hardware, software, and systems as necessary.
Assists the Chief Technology Officer in the budgeting, planning and procurement of hardware, software, and IT Support Services, as well as maintenance and review of the IT Asset register and associated periodic and annual audits.
About you:
Have a minimum of 2 years of experience in IT Support/Desktop Support.
Experience maintaining an organisation’s SOE and MDM
Bachelor's degree in computer science or related field, or relevant certifications.
Experience using an enterprise ticketing system including maintaining SLAs.
Experience with OS deployment, image creation, and software packaging.
Familiarity with endpoint management tools.
Familiarity with a wide range of hardware and software and an ability to adapt to changing technology and priorities.
Experience with ITIL or other IT service management frameworks.
Knowledge of remote support tools and industry-standard remote support techniques.
NDIS Worker Screening Check (or willing to obtain)
Interested? We'd love to hear from you!
Any questions - reach out to our team - Marina Nguyen (People & Planning Officer) at m_nguyen@peoplekind.org.au.
The closing date for this advert is on Friday, 15th December 2023.
However, please note that we may proceed with interviews before the closing date.
We are looking for an experienced and safety focused WHS & Injury Manager to help us cover our current Manager who will be commencing maternity leave in February 2024. Start dates may be flexible, call us for a chat!
This position is offered as a full-time position on a fixed 12-months contract.
About us
PeopleKind Group is the parent company to leading Western Australian community services organisations, delivering services that encompass disability, housing, allied health, justice, child protection, reintegration, training and more! Our shared vision is a community where everyone belongs and feels connected.
The role
In this role, your focus is to provide specialist advice and coordinate the development of safety and injury management initiatives across PeopleKind Group. You will be an expert in managing an efficient safety management system and help build awareness and culture around workplace health and safety. Most of all, you will be able to make informed decisions around risks, hazards to safeguard and minimize risks for our team at PeopleKind.
The role will be based in Burswood with ad-hoc travelling required across our Perth Metro locations.
You will be helping to manage and support a close-knit safety team of Safety Coordinators, and working alongside the Executive Risk/Governance Director.
Some of your key responsibilities:
Effectively lead and manage the WHS & Injury Management Team
Prepare reports, records, statistics and other documentation to ensure the provision and maintenance of necessary information and record system for PeopleKind Group.
Coordinate activities of health and safety representatives to ensure health and safety targets and objectives are achieved in line with the annual plan
Ensure all incidents reported are investigated in a timely manner and that appropriate corrective action is taken, whilst ensuring support documents are maintained
Conduct thorough investigations of incidents and crises to identify root causes and contributing factors. analyse incident data to develop recommendations for improvement and risk reduction
Coordinate and oversee workers compensation claims
Develop strategies for claim resolution
Why join us?
$14,400 Vehicle Allowance (pro rata, per annum), on top of salary + super!
You can access salary packaging with our team (up to $18,550 per annum)
Annual Leave Loading
Flexible working arrangements - multiple office locations around Perth Metro and WFH options
Free onsite parking - Burswood based, two streets away from the Victoria Park café strip!
Work in a team that values work-life balance
Free, confidential access to our Employee Assistance Program
Free parking on site
About you - our new superstar:
Significant experience in a Work, Health & Safety role within a service delivery environment
Comprehensive knowledge of contemporary Work Health and Safety legislation
Experience in managing workers compensation claims
Tertiary qualification in Workplace Health & Safety Management
Strong interpersonal and communication and leadership skills in order to develop and maintain effective relationships, work with others in a constructive and collaborative manner, and to be able to influence and negotiate
Strong analysis, project management and report writing skills
Australian Drivers Licence
NDIS Worker’s Screening Check (or willing to obtain one)
Full working rights in Australia
Don't miss this opportunity to grow a small-close knit team in a growing diverse organisation - apply today!
To apply for this role, please send through your current Resume and Cover Letter outlining your suitability to this role.
Application closing date is on Friday, 22nd December 2023.
*Please be advised, we may proceed with interviews prior to the closing date*
Are you a professional Clinical Trainer & Assessor with the ability to empower people to learn and develop new skills? We need a passionate trainer to deliver training to our organisations, primarily to our staff at Nulsen Disability Services and Outcare.
About us
PeopleKind Group is the parent company to leading Western Australian community services organisations. Our organisations deliver services that encompass disability, housing, allied health, justice, child protection, reintegration, training and more.
About you
Join our team as our casual Clinical Trainer & Assessor, where you will be working alongside our close-knit Learning & Development team. Your focus will be on delivering, developing, and facilitating all clinical and other compliance-based learning and training programs to our organisation staff.
A truly rewarding position to empower, coach and develop our staff members across our seven organisations; to ensure they are best equipped with the best knowledge and skills to support our participants and residents in our care.
Some of your responsibilities:
Deliver clinical training and education workshops to groups of adult learners in a range of formats including our Nulsen resident homes, classroom, video conference and on the job training.
Creating clinical training programs that are aligned with the organisation’s strategic objectives.
Coordinate and conduct work-based competency assessments.
Review, develop and maintain clinical training resources ensuring training delivery incorporates different styles of training and techniques, including e-Learning, tutorials, classroom, residential homes, coaching or on the job training.
Contribute to the ongoing clinical training needs analysis by collecting feedback and providing solutions where needed.
Establishing and maintaining strong rapport with organisation staff, residents, and existing external clients within the community services sector to broaden the scope of training.
Essential:
Valid AHPRA registration as a Registered Nurse
Current qualification in Training & Assessment (Cert IV or above)
Demonstrated clinical training and assessment experience within the disability and/or community services sector
Ability to plan, design and produce high quality, relevant training materials including eLearning courses.
Cultural competence
Australian Drivers Licence
NDIS Worker’s Screening Check
Working rights in Australia
What can we offer?
Not-for-profit salary packaging (up to $18,500 per annum)
Flexible working arrangements
Free onsite parking
Work in a team that values work-life balance
Free, confidential access to our Employee Assistance Program
Above NES award for long-service leave and annual leave loading
Sounds like you? Apply today!
To apply for this role, please send through your current Resume and Cover Letter outlining your suitability to this role, along with your valid AHPRA Registration.
If you wish to discuss the role further, please contact Amy Seawright, Learning and Development Manager on 0490 900 606.
Applications Close: Friday, 15th December 2023.
Please be advised, we may proceed with interviews prior to the closing date
PeopleKind Group Ltd